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At Foxes, customer satisfaction is our top priority.
Please review our return and refund policy carefully before placing an order.

Returns

We accept returns only in the following cases:

• The product has a manufacturing defect
• You received a wrong item that does not match your order

To be eligible for a return:

• You must contact us within 7 days of receiving your order
• The item must be unused, in its original condition, and with original packaging
• Clear photos or videos of the issue must be provided

Refunds

Once your return request is approved:

• Refunds will be processed to the original payment method
• Refund processing time may take 5–10 business days

Non-Returnable Items

We do not accept returns or refunds for:

• Change of mind
• Incorrect address provided by the customer
• Normal wear and tear
• Orders delayed due to customs or external shipping issues
  
  

CONTACT US

For questions or concerns regarding this Privacy Policy, please contact us at:

Email: info@foxes-group.net  
Website: https://foxes-group.net  
Business Address: 30 N Gould St Ste R, Sheridan, WY 82801, USA